Support

How can we help?

Real people, one email address. Write to us any time and we will help you get unstuck.

Email support

Getting help

The fastest way to reach us is by email at contact@myx.family. Tell us what you were trying to do and what happened, and we will take it from there.

Account and billing

Klayim is a one-time purchase for lifetime access — no subscriptions and no recurring charges. For receipts, refunds, or access questions, email us and include the address you purchased with.

Security and your data

Klayim asks every provider for read-only access and never moves money. Access tokens for Plaid, Linear and Google are kept in Google Secret Manager, not in our database. If you have a security concern, email contact@myx.family.

You can disconnect any account or request deletion of your data at any time.

Feature requests

A lot of what Klayim does next comes from users. If there is something you wish it did, tell us — we read every request.